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The Memo, in long form.

Three posts a month at Director altitude. Bain operating-model thesis applied, Anthropic operating principle in practice, Three-Horizon allocation in plain English.

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Latest posts.

Three live posts. New ones land at the rate of three a month.

why AI pilots fail Pilot Purgatory 6 min read

Your AI Pilot Didn't Fail. Your Org Chart Did.

The post-mortem on your stalled AI pilot will blame the model. The vendor. The data quality. The integration layer. The change plan.

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fractional head of AI vs CAIO Board Pressure 6 min read

Fractional Head of AI vs Chief AI Officer: When to Hire Which

Your board asked when you are hiring a Chief AI Officer. Your CFO asked what one costs. Your COO asked if you actually need one.

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AI adoption metrics Board Pressure 6 min read

Stop Counting How Many People Use ChatGPT. Start Counting Agents That Ship Work.

Your last board update had a slide with an adoption percentage on it. Somewhere underneath that number was a count: how many of your people logged into ChatGPT, or Copilot, or Gemini, at least once that month.

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